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Bill Payments Service For Nepal

FAQ

What is Muncha Bill Payments?

Muncha.com Bill Payments is a fast and secure way to recharge mobile phones or pay any utility bill in Nepal.
All at a great price...


How do I create an account at Muncha Bill Payments?

If you are not registered in Muncha.com, you can click on “Login” at the top right hand side of the page. In the login area that comes up, you can click on “Sign up” at the bottom area and fill the required details.

Or, you can also enter the phone number and amount you would like to top up and click on "add to orderlist". Then, click on "Pay Now". You will be asked to enter your log in ID and password. You will see a link "Sign Up" on the same dialog box. After entering your personal details and submitting, you will be registered.


How do I top up in my phone?

Enter the phone number and amount you would like to top up and click on "Add to orderlist". Then, click on "Pay Now". You will be asked to enter your login ID and password. If you are already registered in Muncha.com, you can log in with your user ID and password otherwise you can register an account by clicking on the link "Sign Up". Also, you can use your Facebook or Google account to login. After submitting your credit card information, your transaction will be successful.


How quickly do you top up minutes on my phone?

Paymentss happen in real time after Payments is cleared. After the Payments is done, the recipient’swill receive an SMS message notifying that the phone has been recharged.


Can I top up my family, friends, or someone else's phone in a different country?

Yes, you can. You can top up as many phone numbers as you want. Just enter the phone number and amount to add. The funds will instantly be added to the phone.


How much does it cost?

You are allowed to choose the denomination amount, and we will add those funds to the phone. Before you pay, you will be told the total amount that is due for the top-up.


What Payments methods can I use to top up?

You can currently use credit cards for Paymentss.We accept Visa, MasterCard, Discover and American Express.


How do I contact you, if I get any trouble?

You can contact us at our customer support number or also send us an emailat billpayments@muncha.com


  • Nepal:+977-1-5000737
  • USA: 1-859-215-0093
  • UK: +44 0207 078 7349
  • Australia: +61-(02)-8310-4158
  • Email: billpayments@muncha.com